What are the check-in and check-out times at The Pyramid Cancun By Oasis?
Check-in is at 15:00 and check-out is at 12:00.
111 photos
The Pyramid Cancun By Oasis – A Favorite for Families in Cancun
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Key details
About the Hotel
Blvd. Kukulcan Km 16.5, Cancun,
- Close to the beach
Very good
7.6
7.0
3.8
2.5
All-inclusive beachfront resort in Cancun with exclusive Pyramid upgrades
Dining
The Pyramid offers
Entertainment & Activities
Evening entertainment includes
Accommodations
Rooms are equipped with flat-screen TVs, minibars, and
Wellness & Relaxation
The
Family & Children
The hotel has a
Highlights
Package: All-inclusive with access to Grand Oasis Cancun
Dining: 15 restaurants including Benazuza 22-course tasting menu
Exclusive: Pyramid guests receive premium amenities and private areas
Entertainment: Las Vegas-style shows, live music, nightclub
Wellness: Sensoria spa, steam room, yoga classes
Family: Kids club, babysitting, children's playground
Location: 1.2 km from La Isla Shopping Village, 30 min from airport
“In my opinion, while the all-inclusive concept aims for ease, reports suggest the execution falters, particularly with dining reservations and consistent service. The prime location in Cancun's hotel zone is a definite advantage, placing you near attractions and the beach. However, concerns about room conditions and experiences indicate a need for careful consideration before booking.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Pyramid Oceanfront Room2 persons35 sq. feet1 King-size bedAir conditioningBalconyroom details
- Sian Kaan Master Suite Adults Only2 persons82 sq. feet1 King-size bedAir conditioningBalconyroom details
- Pyramid Standard Room2 persons35 sq. feet2 Double bedsAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Smoking allowed in designated areas
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Facial
- Beauty treatment
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At The Pyramid Cancun By Oasis, guests can embark on a delightful culinary journey, featuring a spectrum of dining options that highlight the vibrant flavors of Mexico and beyond. With settings ranging from romantic dinners to family-friendly gatherings, every meal promises to be an experience steeped in authenticity and warmth.
The Pyramid Cancun By Oasis Location
Blvd. Kukulcan Km 16.5, Cancun,
Explore Cancun
Local Highlights
Yamil Lu'um Archeological Site
10 minutes' walk
Ancient Mayan ruins with stunning beachfront views. A brief visit provides insight into Cancun's historical significance.
Cancun Wax Museum
15 minutes' walk
Featuring lifelike wax figures of celebrities, this museum offers a fun experience for families and photo opportunities.
Flamingo Mall
3 minutes' walk
A local shopping hub offering various shops, eateries, and a vibrant atmosphere, perfect for leisurely strolls.
Interactive Aquarium
10 minutes' drive
An engaging aquatic experience featuring interactive exhibits and the chance to swim with dolphins.
Snorkeling at Playa Tortugas
10 minutes' drive
Thrilling snorkeling adventures are available with gear rentals nearby, offering encounters with diverse marine life.
Yoga by the Beach
10 minutes' drive
Relaxing beach yoga sessions can be found at local studios, providing a tranquil escape from the hustle and bustle of life.
Parque Ventura Cancun
1 minute' walk
An exciting park offering zip-lining, climbing walls, and adventure courses, ideal for families and thrill-seekers.
Water Park at The Grand
10 minutes' walk
A family-friendly water park with slides and pools ensuring a fun day out, especially in Cancun's warm weather.
Bubba Gump Shrimp Co
2 minutes' walk
A casual dining spot famous for its shrimp dishes in a fun, nautical-themed atmosphere. Reservations are recommended.
La Pizza
1 minute' walk
Pizzeria serving authentic Italian dishes made from quality ingredients. Family-friendly and great for quick bites.
Varenna
1 minute' walk
Charming restaurant with a variety of seafood dishes and a lovely ambiance. Great for romantic dinners or gatherings.
Doble B Cancun
1 minute' walk
Local favorite providing a range of Mexican dishes in a relaxed setting. Perfect for savoring the local cuisine.
The City Nightclub
25 minutes' walk
One of Cancun's hottest nightclubs featuring international DJs and themed nights, perfect for an energetic night out.
Museo Sensorial del Tequila
20 minutes' walk
An engaging museum dedicated to tequila, offering tastings and a unique insight into this important Mexican spirit.
Cancun Convention Center
25 minutes' walk
Hosts various events and conferences, making it a vital spot for business travelers and those attending events.
Live Music Venues
10 minutes' drive
Local spots offering regular live music, a great way to enjoy the nightlife scene with varying genres and atmospheres.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel The Pyramid Cancun By Oasis guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
17
Former name
the pyramid at grand oasis
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
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Pros
Live music
Beach location
Bali bed service
Cons
Theft incidents
Restaurant food
Unhelpful staff
Guest reviewsbased on 1965 reviews
Benjamin from Germany
Family with children
Pyramid Oceanfront Room
4 nights in November 2025
|
Reviewed: February 06, 2026
8.8/10
Solid Stay, Good Food
excellent food fine view easy reservations
I was happy with the restaurants. food was excellent. my room got upgraded. the view was fine. i used the app for restaurant reservations. The food at miramar was fantastic, especially the sea bass.
i think the hotel requires upgrades, specifically in the rooms. also, the wifi access was not great. they need to update the rooms and provide better internet access.
Service
9/10
staff served well. i spent time figuring out the show schedule. first aide was responsive, after my wife's elbow scrape. staff was responsive to requests.
Dining
9/10
restaurants offers a wide variety. the food was top notch. the italian restaurant stood out. the food options were very good.
Rooms
8/10
i have ocean views from rooms. the pyramid room is worth it for the price difference. the room have enough space. there is a large closet.
Facilities
9/10
the hotel has a great pool. there are natural trees. i love the peacocks outside. the beach club includes foam parties.
0 Helpful
|
Amelia from United Kingdom
Family with children
Pyramid Junior Suite
5 nights in November 2025
|
Reviewed: December 03, 2025
8.5/10
Charmed by This Gem!
dining options expansive beach clean rooms
The hotel offered numerous dining options. I counted sixteen different restaurants. I found it easy to use the oasis app to navigate the resort and book reservations. The beach was expansive. It provided plenty of space. I also liked the clean rooms. They were well kept.
The gym's air conditioning was not working well. The room was humid and hot.
Location
9/10
The hotel's location is convenient for exploring the surrounding area and accessing local attractions. Downtown is just a short trip from the hotel.
Dining
8/10
The food options were plentiful. There are many restaurants to choose from. I did appreciate the quality and variety. I experienced great culinary diversity during my vacation. Miramar was excellent for lunch, with the sea bass being a standout.
0 Helpful
|
Show more reviews
FAQs
About The Pyramid Cancun By Oasis
How far is The Pyramid Cancun By Oasis from Cancun International Airport?
The hotel is approximately 21 km from Cancun International Airport, which takes about 30 minutes by car.
What dining options are available at The Pyramid Cancun By Oasis?
The hotel features 13 on-site restaurants including the Mediterranean cuisine restaurant, White Box Gastrobar.
Is there a fitness center available at The Pyramid Cancun By Oasis?
Yes, the hotel has a fitness center available for guests.
What entertainment options are available at The Pyramid Cancun By Oasis?
The hotel offers night entertainment, a nightclub, live music performances, and themed dinners.
Is internet access available at The Pyramid Cancun By Oasis?
Free internet access is available throughout the hotel.
What amenities are provided in the rooms at The Pyramid Cancun By Oasis?
Rooms are equipped with air conditioning, flat-screen TVs, safes, and outdoor furniture.
Are there any recreational facilities at The Pyramid Cancun By Oasis?
Guests can enjoy facilities such as outdoor swimming pools, tennis courts, a game room, and a kids' club.
What is the smoking policy at The Pyramid Cancun By Oasis?
Smoking is allowed in designated areas of the hotel.
Which nearby attractions are close to The Pyramid Cancun By Oasis?
Nearby attractions include La Isla Shopping Village (1 km), El Rey Archaeological Zone (approximately 2 km), and Coco Bongo Club (6 km).
Can The Pyramid Cancun By Oasis accommodate families with children?
Yes, the hotel features family-friendly amenities such as a kids' club and a children's playground.
Does The Pyramid Cancun By Oasis offer spa services?
Yes, the Sensoria spa at the hotel offers a range of treatments using exclusive all-natural products.
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