What are the check-in and check-out times at The Pyramid Cancun By Oasis?
Check-in is at 15:00 and check-out is at 12:00.
75 photos
The Pyramid Cancun By Oasis – A Favorite for Families in Cancun
337US$
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Key details
About the Hotel
Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
- Close to the beach
Very good
7.5
7.0
3.8
2.4
Loved by The Pyramid Cancun By Oasis guests
"The options for food and drinks were fantastic - we were spoiled for choice every evening and made the effort to try almost every option."
"For The pyramid guests restaurants, I am very impressed of uniqueness of selection."
"Beach is really nice and water is beautiful."
Amenities
The Pyramid Cancun offers gourmet premium all-inclusive dining across several exclusive restaurants, including Benazuza and Careyes, with seafood specialties and unique culinary experiences. An extensive array of activities keeps guests engaged, featuring live performances and entertainment at the largest pool in Cancun. The hotel also includes a variety of beach clubs, such as Kin-ha Beach Club and Miramar Beach Club, providing premium services like butler service, Bali beds, and gourmet meal options.
Rooms
The hotel hosts a range of accommodations, including luxurious Sian Ka'an adults-only suites, designed with beautiful furnishings and scenic views of the ocean or gardens. Guests can select from Pyramid Standard, Junior, Ocean Front, and Master Suites, each featuring spacious areas and modern amenities. Turn-down service, a pillow menu, and premium bath amenities create a restorative retreat within each room.
Location
Located along the pristine white sandy beaches of Cancun, The Pyramid Cancun provides convenient access to local attractions for leisure and adventure. Its strategic positioning allows easy exploration of nearby cultural sites and entertainment venues. Guests can travel to the hotel via included transportation, ensuring comfort and simplicity upon arrival.
Entertainment
Live entertainment is a cornerstone of the guest experience at The Pyramid Cancun, featuring Las Vegas-style shows and acrobatic performances. Evening activities include the
Wellness
Guests at The Pyramid Cancun can unwind with beauty and wellness treatments offered at the
Highlights
Dining: Gourmet premium all-inclusive dining
Entertainment: Live shows & music festivals
Rooms: Luxurious Sian Ka'an adults-only suites
Wellness: Beauty treatments at Sensoria Spa
Location: Scenic beachfront access
Casino: 24-hour Red Casino with classic games
“In my opinion, while the all-inclusive concept aims for ease, reports suggest the execution falters, particularly with dining reservations and consistent service. The prime location in Cancun's hotel zone is a definite advantage, placing you near attractions and the beach. However, concerns about room conditions and experiences indicate a need for careful consideration before booking.”
View all
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Pyramid Oceanfront Room
2 persons
380 sq. feet
1 King-size bed
Shower
Balcony
room details
Sian Kaan Master Suite Adults Only
2 persons
885 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Pyramid Standard Room
2 persons
380 sq. feet
2 Double beds
Shower
Balcony
room details
Sian Kaan Standard Adults Only
2 persons
380 sq. feet
1 King-size bed
Shower
Balcony
room details
Show all roomsLess
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Smoking allowed in designated areas
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Steam room
- Facial
- Beauty treatment
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At The Pyramid Cancun By Oasis, guests can embark on a delightful culinary journey, featuring a spectrum of dining options that highlight the vibrant flavors of Mexico and beyond. With settings ranging from romantic dinners to family-friendly gatherings, every meal promises to be an experience steeped in authenticity and warmth.
Benazuza Techno emotional - Adults Only
Mexican
Ambiance
Romantic
Key Offerings
Experience a remarkable 22-course tasting menu that combines artistry and flavor in a hidden oasis within the hotel's Red Casino.
Reservation
yes
Dinner only; hours vary.
The White Box Gastrobar
Mediterranean
Ambiance
Modern
Key Offerings
A contemporary space perfect for leisurely lunches, offering a creative twist on classic Mediterranean dishes.
Reservation
no
Lunch only; hours vary.
Careyes Grill and Seafood
Seafood, Grill/BBQ
Ambiance
Key Offerings
A casual setting featuring grilled favorites and fresh seafood for both lunch and dinner.
Reservation
no
Lunch and Dinner; hours vary.
Market Place Food Hall and Bites Gourmet
International, Grill/BBQ
Ambiance
Family-friendly
Key Offerings
An inviting venue for all-day dining, offering breakfast, brunch, lunch, and dinner selections to please every palate.
Reservation
no
Breakfast, Brunch, Lunch, Dinner; hours vary.
The Pyramid Beach Club
Seafood
Ambiance
Key Offerings
Relax by the beach with casual seafood offerings, perfect for a midday treat or a leisurely lunch.
Reservation
no
Lunch only; hours vary.
Sian Kaan Beach Club
Seafood
Ambiance
Key Offerings
Enjoy fresh seafood in a laid-back beach club setting during lunch.
Reservation
no
Lunch only; hours vary.
Makitaco Maxican Japanese Fusion
Japanese, Mexican
Ambiance
Key Offerings
Fusion cuisine blending Japanese delicacies with Mexican tastes, available for lunch and dinner.
Reservation
no
Lunch and Dinner; hours vary.
Dos Lunas Italian Restaurant
Italian
Ambiance
Key Offerings
An intimate setting for enjoying homemade Italian dishes crafted with passion, open for dinner.
Reservation
yes
Dinner only; hours vary.
Bahia Steak House
Steakhouse, Grill/BBQ
Ambiance
Key Offerings
Indulge in expertly grilled steaks and BBQ favorites in an inviting atmosphere for dinner.
Reservation
yes
Dinner only; hours vary.
Hacienda Sarape Mexican Restaurant
Mexican
Ambiance
Key Offerings
Savor authentic Mexican cuisine in a warm setting, open for both lunch and dinner.
Reservation
no
Lunch and Dinner; hours vary.
Tunkul Food Hall
American, Mexican, Asian
Ambiance
Key Offerings
A diverse dining venue serving a variety of choices for breakfast, brunch, lunch, and dinner.
Reservation
no
Breakfast, Brunch, Lunch, Dinner; hours vary.
IL Forno Dos Lunas Pizza and Pasta
Pizza
Ambiance
Key Offerings
Casual pizzeria offering delicious pizzas and pasta for lunch and dinner enjoyment.
Reservation
no
Lunch and Dinner; hours vary.
La Placita Fast food
Mexican
Ambiance
Key Offerings
Quick-service Mexican dishes for lunch, perfect for on-the-go dining.
Reservation
no
Lunch only; hours vary.
Cocoa Grill and Seafood - Adults Only
Cajun/Creole, Sushi
Ambiance
Key Offerings
A spot for adults to unwind with creative Cajun and sushi creations during lunch.
Reservation
no
Lunch only; hours vary.
Cocoa Hippie Chic Grill, sushi and wraps
Sushi, Grill/BBQ
Ambiance
Key Offerings
Casual outdoor dining featuring sushi and grilled favorites; specific times unknown.
Reservation
no
Hours vary.
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The Pyramid Cancun By Oasis Location
Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
Map view
Blvd. Kukulcan Km 16.5, Lote 45, 46 Y 47 Zona Hotelera,
Cancun,
Mexico,
Quintana Roo
City landmarks
Mall
La Isla Shopping Village
4000 ft
Landmark
Yamil Lu'um Archeological Site
3000 ft
Landmark
Scorpion's Temple ruins
3000 ft
Museum
Cancun Wax Museum
3600 ft
Landmark
Cancun Convention Center
1.3
mi
Landmark
Avenida Kukulkan
1.4
mi
Landmark
Water Park at The Grand
2200 ft
Shopping Area
Fashion Harbour
4000 ft
Night club
The City Nightclub
1.2
mi
Mall
Luxury Avenue
1.3
mi
Night club
Palazzo
1.3
mi
Beach
Chac Mool Beach
1.0
mi
Landmark
Museo Sensorial del Tequila
1.2
mi
Park
arte Garden
3800 ft
Museum
Museo Subacuatico de Arte
1.4
mi
Mall
La Madonna
3900 ft
Mall
Kukulcan Plaza
1.2
mi
Beach
Playa Forum
1.3
mi
Landmark
Forum By The Sea
1.2
mi
Night club
Daddy'O
1.2
mi
Beach
Mandala Beach Club
1.2
mi
Night club
Mandala Nightclub
1.3
mi
Landmark
Marlin Beach
1.1
mi
Beach
Playa Marlin
1.9
mi
Landmark
Playa Lagarto
1.2
mi
Aquarium
Interactive Aquarium
2.4
mi
Night club
Coco Bongo
3.9
mi
Nearby
Blvd. Kukulcan Km 4 Hotel Zone
Museo de Arte Popular Mexicano
100 ft
Shopping Area
Flamingo Mall
800 ft
Blvd. Kukulcan
Parque Ventura Cancun
100 ft
Restaurants
Bubba Gump Shrimp Co
400 ft
Flamingo Mall Boulevard Kukulcán km 11.5
Doble B cancun
100 ft
Zona Hotelera Km 12. 6 Blvd Kukulkán
Hong Kong
100 ft
Blvd Kukulkan Km 9
Varenna
100 ft
Blvd Kukulcan Km 12.5
La Pizza
100 ft
Bulevard Kukulcan km. 9 Local 1 Pasaje Turistico
Come'n Eat
100 ft
Blvd Kukulcan km 12.5
Crown Club Lounge
400 ft
Blvd. Kukulcan Km. 18.5
Bamboo Brisas
400 ft
km 18.7 Blvd Kukulcan Condominio Brisas
Moonlight Trattoria E Pizza
400 ft
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
Explore Cancun
Local Highlights
Yamil Lu'um Archeological Site
10 minutes' walk
Ancient Mayan ruins with stunning beachfront views. A brief visit provides insight into Cancun's historical significance.
Cancun Wax Museum
15 minutes' walk
Featuring lifelike wax figures of celebrities, this museum offers a fun experience for families and photo opportunities.
Flamingo Mall
3 minutes' walk
A local shopping hub offering various shops, eateries, and a vibrant atmosphere, perfect for leisurely strolls.
Interactive Aquarium
10 minutes' drive
An engaging aquatic experience featuring interactive exhibits and the chance to swim with dolphins.
Parque Ventura Cancun
1 minute' walk
An exciting park offering zip-lining, climbing walls, and adventure courses, ideal for families and thrill-seekers.
Water Park at The Grand
10 minutes' walk
A family-friendly water park with slides and pools ensuring a fun day out, especially in Cancun's warm weather.
Bubba Gump Shrimp Co
2 minutes' walk
A casual dining spot famous for its shrimp dishes in a fun, nautical-themed atmosphere. Reservations are recommended.
La Pizza
1 minute' walk
Pizzeria serving authentic Italian dishes made from quality ingredients. Family-friendly and great for quick bites.
Varenna
1 minute' walk
Charming restaurant with a variety of seafood dishes and a lovely ambiance. Great for romantic dinners or gatherings.
The City Nightclub
25 minutes' walk
One of Cancun's hottest nightclubs featuring international DJs and themed nights, perfect for an energetic night out.
Museo Sensorial del Tequila
20 minutes' walk
An engaging museum dedicated to tequila, offering tastings and a unique insight into this important Mexican spirit.
Cancun Convention Center
25 minutes' walk
Hosts various events and conferences, making it a vital spot for business travelers and those attending events.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at USD 10 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel The Pyramid Cancun By Oasis guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
17
Former name
the pyramid at grand oasis
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Live music
Beach location
Bali bed service
Cons
Theft incidents
Restaurant food
Unhelpful staff
Guest reviewsbased on 1987 reviews
Benjamin from Germany
Family with children
Pyramid Oceanfront Room
4 nights in November 2025
|
Reviewed:February 06, 2026
8.8/10
Solid Stay, Good Food
excellent foodfine vieweasy reservationspoor wifi
I was happy with the restaurants. food was excellent. my room got upgraded. the view was fine. i used the app for restaurant reservations. The food at miramar was fantastic, especially the sea bass.
i think the hotel requires upgrades, specifically in the rooms. also, the wifi access was not great. they need to update the rooms and provide better internet access.
Service
9/10
staff served well. i spent time figuring out the show schedule. first aide was responsive, after my wife's elbow scrape. staff was responsive to requests.
Dining
9/10
restaurants offers a wide variety. the food was top notch. the italian restaurant stood out. the food options were very good.
Rooms
8/10
i have ocean views from rooms. the pyramid room is worth it for the price difference. the room have enough space. there is a large closet.
Facilities
9/10
the hotel has a great pool. there are natural trees. i love the peacocks outside. the beach club includes foam parties.
0 Helpful
|
Amelia from United Kingdom
Family with children
Pyramid Junior Suite
5 nights in November 2025
|
Reviewed:December 03, 2025
8.5/10
Charmed by This Gem!
dining optionsexpansive beachclean rooms
The hotel offered numerous dining options. I counted sixteen different restaurants. I found it easy to use the oasis app to navigate the resort and book reservations. The beach was expansive. It provided plenty of space. I also liked the clean rooms. They were well-kept.
The gym's air conditioning was not working well. The room was humid and hot.
Location
9/10
The hotel's location is convenient for exploring the surrounding area and accessing local attractions. Downtown is just a short trip from the hotel.
Dining
8/10
The food options were plentiful. There are many restaurants to choose from. I did appreciate the quality and variety. I experienced great culinary diversity during my vacation. Miramar was excellent for lunch, with the sea bass being a standout.
0 Helpful
|
FAQs
About The Pyramid Cancun By Oasis
How far is The Pyramid Cancun By Oasis from Cancun International Airport?
The hotel is approximately 21 km from Cancun International Airport, which takes about 30 minutes by car.
What dining options are available at The Pyramid Cancun By Oasis?
The hotel features 13 on-site restaurants including the Mediterranean cuisine restaurant, White Box Gastrobar.
Is there a fitness center available at The Pyramid Cancun By Oasis?
Yes, the hotel has a fitness center available for guests.
What entertainment options are available at The Pyramid Cancun By Oasis?
The hotel offers night entertainment, a nightclub, live music performances, and themed dinners.
Is internet access available at The Pyramid Cancun By Oasis?
Free internet access is available throughout the hotel.
What amenities are provided in the rooms at The Pyramid Cancun By Oasis?
Rooms are equipped with air conditioning, flat-screen TVs, safes, and outdoor furniture.
Are there any recreational facilities at The Pyramid Cancun By Oasis?
Guests can enjoy facilities such as outdoor swimming pools, tennis courts, a game room, and a kids' club.
What is the smoking policy at The Pyramid Cancun By Oasis?
Smoking is allowed in designated areas of the hotel.
Which nearby attractions are close to The Pyramid Cancun By Oasis?
Nearby attractions include La Isla Shopping Village (1 km), El Rey Archaeological Zone (approximately 2 km), and Coco Bongo Club (6 km).
Can The Pyramid Cancun By Oasis accommodate families with children?
Yes, the hotel features family-friendly amenities such as a kids' club and a children's playground.
Does The Pyramid Cancun By Oasis offer spa services?
Yes, the Sensoria spa at the hotel offers a range of treatments using exclusive all-natural products.
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